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Terms & Conditions/Return Policy
New
Customers: All initial orders will be shipped C.O.D.-Cash
(certified check or money order), Credit Card
(Visa, MC, Discover, Amex.) PayPal or Pre-Paid. Net 30-Day terms are available
after the initial order to companies who have submitted a credit application
and have a satisfactory credit rating. Please allow seven business days
for a response to your application.
We expect prompt payment. If your account becomes overdue, orders will be held until payment is received. Continued delinquency will cause your terms to be revoked and all future orders will be required to ship C.O.D., Credit Card, or Prepaid. Purchaser will be penalized on all past due balances exceeding thirty (30) days to the extent of 18% A.P.R. (1.5%mo.) with such accruing on the thirty-first day the account is delinquent.
Credit Card Orders: Orders being paid for by credit card will be charged when the order is placed to verify credit card information. Any declined credit card orders will be cancelled. Orders over $1,000 from customers without an established account of at least 6 months must fill out a credit card authorization and provide us with the telephone number of the company that the credit card is through for verification. These measures are taken to protect the customer and the company against fraud.
Taxes: Consumer/Purchaser is responsible for any State, County, City, or Municipal Consumer Use Tax
Final Sale: All sales of goods and/or services, including the Rack Track Program, shall be final and payment in full shall be in accordance with all other terms, conditions, and agreements included on this page and the credit application. No transaction shall be construed to be a consignment of said goods and/or services. The person, company, or legal entity executing the credit application is liable for any and all legal fees, services, and/or costs arising out of or associated with judgments rendered on behalf of POSTERSERVICE, Incorporated should POSTERSERVICE be forced to initiate court action against applicant.Returned Checks: Returned or NSF checks will cause your present terms to be either revoked or changed as deemed necessary by POSTERSERVICE, Inc. A $25.00 service charge will be assessed for each item returned.
Shrink-wrapping: $1.75 each for Posters and Art Prints $1.00 each for 16x20 Gallery Prints Please note that this fee is in addition to the poster and/or print cost. Orders including Shrink Wrapped and Bulk Publishing posters will be billed ACTUAL FREIGHT at time of shipping.
Shipping: Orders are shipped via UPS, DHL, FedEx, Priority Mail, Old Dominion, Watkins, Roadway, or F.O.B. Cincinnati, OH 45246. Posters may only be shipped to U.S. addresses. Freight charges for orders shipping to Zone 5, which includes but is not limited to all non-US shipments, P.O., APO, FPO, Hawaii, Puerto Rico and District of Columbia orders will be billed actual freight at time of shipping. Please consult our shipping policy to determine specific zones. Please call Customer Service to request a freight estimate.
Minimum Order: The minimum order for this site is $75.00. Please go to www.everybodysposters.com for orders under $75.00
Backorders: For non-Rack Track customers, backorders of over $25.00 will be shipped.
Backorders over 30 days old will be cancelled. If you do not accept
backorders or partial shipment this information must be relayed to
Customer Service at the time of your initial order.Refused/Undeliverable
Orders: Please do not refuse an order without contacting
Customer Service first 1-800-666-7654.
Refused shipments without prior authorization will be charged a 25%
restocking fee and you will be responsible for
all freight costs that were incurred.Claims: All claims for damage or loss must be made against the delivering
carrier within 24 hours of receipt of goods. Original packaging materials
must be retained for inspection by carrier.Shortages/Order
discrepancies: You must report any shortages or discrepancies
to Customer Service
1-800-666-7654 within 48 hours of receipt of goods to ensure proper
credit or a replacement shipment.
Returns: Customers on Rack Track have return privileges. All others need to be approved by Sales Manager. Absolutely no merchandise is returnable without a return authorization and shipping label. If merchandise is returned without prior authorization the package(s) will be refused. All credits issued are Merchandise Credits Only. NO CASH REFUNDS! If a credit is not used within six months of the date issued it will become null and void. In order to receive a full credit for your return, all merchandise must be received back in resalable condition. All return and packaging procedures must be explicitly followed according to the return authorization.
Rack Offsets: All display units are sold at cost plus freight charges. Once the rack and product invoices are paid, a merchandise credit will be applied to your account to be used on future purchases. The value of the credit will be one half of the cost of the rack not including freight. Rack offset credits will become null and void if they are not used within six months of date issued.
PRIVACY POLICY:
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the frameusa.com website.
The only personal information we collect are email addresses.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared.
We never use or share the personally identifiable information provided to us online inways unrelated to the ones described above.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under 13 to provide information to us.
You can correct factual errors in your personally identifiable information by sending us a request detailing the error(s). To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you have questions or concerns about this privacy policy, please call us at (800) 577-5920 or send us an email at sales@posterservice.com.
PLEASE FAX THIS TO: 513-577-7110
Full Name:_________________________________ Signature:________________________________
Company Name:_________________________________ Job Title:________________________________
Date:__________________________________